You can book a car in our rental company in 3 simple ways. The first is to make a reservation via our website www.ok-Rent.pl. Secondly, sending an e-mail with a request to prepare a rental offer (for this purpose, please provide the date of rental and return, time of rental and return, place of rental and return and contact details). The third and last way is to make a reservation by phone. You decide how you book and we will do our best to make everything go smoothly.

To rent a car at minicity.pl, you must be at least 21 years old and have a valid driving license for at least 1 year. When renting, you also need to show your ID or passport.

If any of the conditions are not met, it is possible to rent a car, which will result in an increase in the security deposit or an additional fee.

To rent a car, you need a driving license, a second identity document (ID card, passport), and any payment card.

Possible payment methods are: Online payment when making a reservation, bank transfer, payment by debit or credit card. Payment in cash is also possible, only if previously accepted by the company. Can I rent a car with a driving license from another country?
All documents issued in the EU and described in the Vienna Convention are accepted in the same way as a Polish driving license. Citizens of other countries should have an international driving license (including the USA and Canada)

The deposit is collected in the form of pre-authorization in the amount from PLN 500 to PLN 1,000. In some cases, the deposit may be increased. For regular customers (with a loyalty card), we may waive the requirement to charge a deposit.

The deposit is collected in the form of pre-authorization in the amount from PLN 500 to PLN 1,000. In some cases, the deposit may be increased. For regular customers (with a loyalty card), we may waive the requirement to charge a deposit.

Pre-authorization - is a transaction made on a payment or credit card by blocking funds corresponding to the amount of the deposit designated for a given class of vehicle. This is a blocking of funds on the card and not a physical withdrawal of funds from the card account. If no additional costs are incurred during the rental, the pre-authorization is sent for unblocking after its completion. Unblocking takes from 7 to 30 business days, depending on the bank.

We try to ensure that cars are always delivered to customers with a full tank of fuel. Either way, the customer should return the car with the same level of fuel with which he received it. If you return the car without fuel, you will be charged for the fuel and the cost of the service according to the price list.

By following trends, we guarantee that rental prices are adjusted to the lowest possible market prices, so it will be difficult for you to find a better offer on the market. You can calculate the final price when making a reservation on our website or by contacting us by e-mail or telephone.

Of course. We serve the airport 24 hours a day, 7 days a week. Our car will be delivered to you right in front of the arrivals terminal. All formalities will be completed on site. In addition to the airport, we serve all railway stations and ferry terminals.

We offer you the possibility of renting WITHOUT KILOMETER LIMIT.

All car rental formalities have been shortened to a minimum. Therefore, inspecting the car, signing the contract, making the payment and possibly answering your questions should not take more than 15 minutes.

Of course. For a small fee, all accessories such as seats, navigation, chargers are available upon your request.

Yes. For this purpose, you need to register an additional driver when renting a car. The option is available for an additional fee.

Of course. This requires prior notification and payment of an additional fee for obtaining consent.

If such a need arises, please inform us no later than 24 hours before the previously agreed date of returning the car. The car extension fee must be paid at the time of extension.

In such a situation, please always call or write to us to confirm your reservation.

In this case, please contact us, provide your flight number and approximate arrival time. In the event of longer delays (over 1.5 hours) and failure to inform the rental company, the reservation may be canceled.

We offer a large variety of cars in our fleet, and the customer will always receive a car of the same class or higher. (without additional costs)

The customer receives a clean and fueled car from us. Therefore, we wish it to return to us in the same condition. If it is necessary to wash it before donating it, please do so. Otherwise, you will be charged a penalty for a dirty car. When booking, the customer has the option of purchasing a WASHING AND CLEANING PACKAGE - then he is released from the obligation to clean the car.

Just one day!

If you already know that you will not make it at the planned time - please inform us by phone, it will make our work more efficient.
VEHICLE CONDITION AND FAILURES

All our cars are insured under third party liability insurance/AC/NNW and have assistance. Basic insurance includes an excess for AC damage up to PLN 1,500. We always encourage you to purchase one of the additional forms of insurance, the so-called Abolition of deductible, so you don't have to worry about any damage to the car. Please remember that the interior of the car is never insured and any damage occurring inside is fully covered by the tenant.

All our cars are new, serviced and regularly checked to avoid unwanted situations. In the event of any breakdown, all our cars have assistance.

To not be nervous. These things happen. You should secure the vehicle, notify the appropriate services and inform the rental employee as soon as possible.

Orange light - report the information to the driver/company employee immediately. Red light - stay safe, stop the vehicle and contact the rental company.

Call, write. We will answer all additional questions. We are here for you.

Report your complaint as soon as possible. Preferably immediately after the event occurs. If the complaint concerns a return or issue, or you do not agree with the protocol prepared by an employee, report any objections on the same day.

In such a situation, please contact our hotline immediately. If possible, take photos of the damage and send them to kontakt@ok-rent.pl with a short description of the situation. Indicated damage will be included when returning the vehicle so that you will not be responsible for it. If the time of day or weather conditions prevent you from taking a clear photo, you can take it the next morning.

Let us know when returning, call or write ???? Everything will be clarified.